Payment Policy

100% Secure Payments

All transactions are secured by Razorpay's industry-leading encryption

Accepted Payment Methods

Credit / Debit Cards

Visa, Mastercard, RuPay, Amex

UPI

Google Pay, PhonePe, Paytm, BHIM

Net Banking

All major Indian banks

Wallets

Paytm, Mobikwik, Freecharge

Payment Security

Your Payment is Safe

We use Razorpay as our payment gateway, which employs 256-bit SSL encryption and is PCI DSS compliant. We never store your card details on our servers.

Payment Process

Add items to your cart and proceed to checkout
Enter your shipping details
Choose your preferred payment method
Complete the payment on Razorpay's secure page
Receive order confirmation via email

Currency

All prices on our website are displayed in Indian Rupees (INR). We currently accept payments only in INR. For international customers, your bank may apply currency conversion charges.

Pricing

All prices include GST (Goods and Services Tax)
Shipping charges are calculated at checkout
Prices may change without prior notice
The price at the time of order placement is final

Payment Failures

If your payment fails:

No amount will be deducted from your account
If amount is deducted, it will be auto-refunded within 5-7 business days
You can retry the payment or use a different payment method
Contact your bank if issues persist

Promotional Codes

Enter promo codes at checkout to avail discounts
Only one promo code can be applied per order
Promo codes cannot be combined with other offers
Some promo codes may have minimum order requirements

Invoice

A GST-compliant invoice will be sent to your registered email address after successful payment. The invoice will also be included with your shipment.

Cash on Delivery (COD)

Note: We currently do not offer Cash on Delivery (COD) option. All orders must be prepaid using the available online payment methods.

Payment Issues?

If you face any issues with payment, please contact us:
Email: contact.nishiloom@gmail.com
Phone: +91-9355651612
Hours: Mon-Sat, 10 AM - 6 PM IST